Privacy policy

Privacy Policy:

At NOVAINSURE, we are committed to safeguarding the privacy and personal information of our clients. As a modern virtual insurance agency based out of Dallas, TX, we value the trust you place in us and understand the importance of maintaining your privacy. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our services. 

Information Collection:

We collect personal information that you provide directly to us, such as your name, contact details, policy preferences, and billing information. This data is gathered through various channels including online forms, phone communications, and email correspondence. We also may automatically collect certain technical information when you visit our website, like IP addresses and browsing activity, to improve your experience with our digital platforms.

Use of Information:

The information collected is primarily used to provide you with the insurance services you have requested. This includes processing applications, managing policies, handling claims, and enhancing customer support. Additionally, we may use your information for internal analytics to better understand client needs and improve our service offerings. Marketing communications will only be sent with your consent and can be opted-out at any time. 

Sharing of Information:

NOVAINSURE does not sell or rent your personal information to third parties. We may share your data with trusted partners solely for the purposes of administering our services or adhering to legal obligations. These partners are bound by strict confidentiality agreements and are authorized only to use the information for permitted functions.

Data Protection:

We implement robust security measures to protect your personal data from unauthorized access or disclosure. Our virtual platforms employ encryption technology to ensure that your sensitive information is transmitted securely. We also restrict access to your personal data within our organization to only those employees who need it for their role. 

Changes to This Policy:

NOVAINSURE reserves the right to update this Privacy Policy periodically to reflect changes in legal requirements or service practices. All updates will be communicated through our website where the most current version will always be available.

To opt out of future communications, text STOP or UNSUBSCRIBE.

We do not share mobile information with third parties for marketing purposes under any circumstances.

Message Frequency: Users will receive messages approximately once a week.
Potential Charges: Message and data rates may apply.
Text HELP for assistance.
This information ensures users can manage their SMS preferences effectively.
For further inquiries or concerns about this Privacy Policy or how we handle your personal information, please contact us at [email protected].

Terms & Conditions:

By using our website and services, including text messaging, you agree to these terms.
1. Introduction
These Terms and Conditions govern your use of NOVAINSURE website and our services. If
you disagree, please do not use our website or services.
2. Using Our Website
● Age Restriction: You must be at least 18 years old to use our website and services,
including text messaging.
● Legal Use Only: You may not use our website or text messaging for any illegal or
unauthorised purpose. You must obey all relevant laws.
● Changes: We may modify, stop, or remove any part of our website, services, or
content without notice.
● Your Responsibility: You are responsible for how you use any information or
materials from our website, including text messages. We are not liable for any issues
that arise.
3. Intellectual Property
All text, images, logos, software, videos, and text message content on our website are
protected by copyright and other laws. You may not copy, distribute, change, or use any of
our content without our written permission.
4. Privacy
● Privacy Policy: Our Privacy Policy explains how we collect, use, and protect your
data, including information you share through text messages. By using our website
and text messaging, you agree to our Privacy Policy.
● No Data Sharing: We do not share or sell your personal information, including the
content of your text messages.
5. No Guarantees
● Information: Information on our website is for general knowledge only. We do not
guarantee it is accurate, complete, or reliable.
● No Liability: We are not responsible for any losses or problems that may occur from
using our website, text messaging services, or any information they provide.
6. Other Websites
We may link to third-party websites. We are not responsible for their content or how they
handle your data. Use them at your own risk.
7. Limitation of Liability

As allowed by law, NOVAINSURE is not liable for any damages (direct, indirect, or
otherwise) caused by using our website, services, or text messaging.
8. Your Responsibility to Protect Us
You will protect NOVAINSURE including its officers, directors, employees, and affiliates,
from any claims, losses, or expenses (including legal costs) arising from your use of our
website or if you break these Terms and Conditions.
9. Laws and Disputes
These Terms and Conditions are governed by the laws of Palm Beach County, Florida. Any
disputes relating to these terms will be resolved in the courts of Palm Beach County, Florida.
10. Changes to These Terms
We may change these Terms and Conditions at any time. If we do, your continued use of
our website and services, including text messaging, means you accept the updated terms.
11. Contact
For questions about these Terms and Conditions, please email us at:
[email protected]